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Terms of Service

Last updated: May 2026

1. Service provider

Evgeniia Guliashcheva, certified coach, libero professionista (Partita IVA: 02119110670), operating in accordance with Italian law.

2. What coaching is

Coaching is a professional partnership focused on personal and professional development. Coaching is not psychotherapy, medical care, or consulting. If you are in a state of psychological crisis, I recommend seeking support from a mental health professional.

3. Formats

Individual coaching sessions (60–75 minutes), strategy sessions (3 hours), session packages — all formats are discussed and agreed individually during the intro call.

4. Free intro call

The first call (30–40 minutes) is free of charge. Its purpose is to get acquainted, clarify your request, and understand whether coaching fits your situation. This call is not a coaching session and carries no obligations.

5. Payment

The cost of services, payment method and timing are determined individually and confirmed in a separate agreement before work begins.

6. Cancellation and rescheduling

Cancellation or rescheduling is possible with at least 24 hours' notice before the session. Later notice or no-shows will be counted as a completed session.

7. Confidentiality

Everything discussed in sessions remains confidential. The exception is situations where there is a risk to the life or safety of yourself or others.

8. Responsibility

Coaching outcomes depend on the client's active participation and willingness to work toward their goals. The coach is not responsible for decisions made by the client during or after sessions.

9. Governing law

These terms are governed by Italian law.

10. Contact

For any questions: evgeniia.guliashcheva@gmail.com